Frequently asked questions

No — that's the point. Any laptop, Chromebook, or tablet with a modern browser can run the console. For the smoothest experience we recommend using Microsoft Remote Desktop (free) once your VM is running, but the in-browser console works everywhere.

No — every server runs on our own hardware, sourced, configured, and maintained by our own team. There's no reseller markup and no third-party cloud sitting between you and the machine.

We pre-install common free/edu-tier software (QGIS, Office, Python tooling). For licensed software like AutoCAD or ArcGIS Pro, you typically activate it with your school-provided student license the same way you would on a personal PC.

Most CPU VMs finish provisioning in under 2 minutes; GPU VMs with larger images typically take 3-5 minutes. You'll see live status in your dashboard the whole time.

Yes — VMs run until you stop them, drawing from your credits while they're on. Idle auto-stop is off by default; you can turn it on from the VM's page with a timer anywhere from 15 minutes to 4 hours. Stopped VMs keep your disk and files and only use a little credit for storage — starting one back up takes under a minute.

Your dashboard warns you once you have less than an hour of runtime left. If your balance reaches $0, your VMs are deleted along with their files — so add credits before then, and stop VMs you aren't using (a stopped VM only uses a little credit for its storage).

Yes — every VM runs on its own isolated network segment. No other student, and no automated process besides our own monitoring, can access your VM or its files.

Not automatically right now — pricing is the same for everyone. If a student discount launches, it'll be announced here first.

Contact main@staticgpu.com from the support page. Our team can inspect VM status and, with your permission, help troubleshoot directly.